PAFT flooring is protected by our exclusive formulation finishing. Although our applied finishes demonstrate very good scratch resistance, please remember that literally all finishes are liable to scratches. If the scratch is deep enough to go through the applied finishes, then the underlying layer will be revealed. Reasonable care should be taken to avoid scratches and damages from occurring.
Scratches include but are not exclusive to:
- Scratches or damage to the floor surface as a result of moving furniture across the floor, pet’s claws or sharp pointed items are not included in this warranty
- Damaged from foot wear including stiletto heels
- Impact damage as a result of dropping items onto the floor
All warranties are given only to the original purchaser of our product only. Our warranties are not transferable.
We warrant that PAFT flooring will remain free from manufacturing defects, under normal use, for 15 years on the structural integrity. This warranty covers the engineered flooring in its original manufactured date. We warrant that PAFT flooring will not deteriorate or delaminate due to adhesives bond failure under normal usage for a period of 15 years when applies as according to installation guidelines and other technical information provided by the
We warrant that no termite damages on the flooring for three years form the original manufactured date stated. In the event PAFT floorings are infected or affected by termite within the service warranty period, we will provide spot repairing service or replacement of affected area flooring. Upon notification of claim being given to us, the owner is responsible to take all reasonable steps to minimize the extent of the termite damages, immediately engage Pest Control Agent to provide termite control service prior to PAFT spot repairing and replacement servicejob. We recommend that prior to any wood flooring installation; the owner should engage a pest controller for termite infestation prevention especially if the location is known for termite infestation./p>